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Delivery

I aim to supply all orders within 2-4 weeks of ordering if not currently in stock, this includes the Hallmarking of your purchase. Should you require an order sooner please contact me and I will do my best to meet your timescale. Commissions can take a little longer due to the design process so again, please get in contact to discuss any deadlines you may have.

 

I offer FREE DELIVERY on all orders shipped within the UK. These items will be sent via 2nd Class Royal Mail, please allow 2-5 days for delivery from dispatch.

 

If you require your order quickly, please select Royal Mail Tracked 24, your order will arrive within 24 hours from shipping. This service is £5.19. 

 

Orders to 'The rest of the World' will be shipped via Royal Mail International Tracked & Signed at a cost of £14.65. This service aims for a 5-7 working day delivery.  If you wish for an alternative method of delivery please get in contact to discuss this further. All items can also be collected from my workshop in Monifieth, please use the 'Contact' bar on the header menu for a map and directions.

To upgrade shipping options please go to 'SHOP' and select the option you require. This will then be add to your Basket for purchase.

Returns

If you should wish to return a purchased item to us please contact me within 14 days of the sale. Returns are at my discretion and must be accompanied by all the original packaging with the item in new, unused condition, Unfortunately we are unable to return earrings for hygiene reasons.

 

If an order arrives damaged or not as ordered I will, of course, offer a repair or replacement of the goods.  I am unable to offer a refund on any items that have been made to order, personalised or commissioned.

 

 

 

 

 

 

 

 

 

 

 

 

D E L I V E R Y  &  R E T U R N S

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